Windows

Win 8 pro pack We couldn’t process your order

I recently came to this error, when I was upgrading a win 8 computer to win 8 pro. When I go and put in the credit card information, i get an error message: “We couldn’t process your order” This error messages is due to the fact that Microsoft is Out of Stock of win 8… read more »

Office 2003 not genuine fix

Recently I came across an issue that was a little intimidating at first, but with a little research it turned out to be a piece of cake. Office 2003 Outlook user claims that he cant send attachments by email.  I went and saw that error message This copy of office is not genuine   This is… read more »

Change default address book on outlook

To change the default address book on your Outlook, go through the following steps: With Outlook open, Open the Address book ether by clicking the small address book  icon on the tool bar, or by going to the Tools menu and clicking Address Book. Next on the Address book window, go to the Tools menu… read more »

The program can’t start because MSVCR80.dll is missing

Recently i came across this error message that was given to one of our clients on his computer when login on to windows 7 The program can’t start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem.

You have been logged on with a temporary profile

This article explains the repair for when windows loads with a temporary profile. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList Find the string that contains the .bak and the one without the .bak. Under ProfileImagePath key, check and make sure it is the correct user name that your trying to fix. Replace the .bak at the end, to  .old  Remove… read more »

rpcss.dll infected file

Today I ran into more complicated malware that is putting up a fight. It all started with the customer complaining about their internet explorer crashing up, and freezing up when opening. As usually i went in and removed unwanted add-ons and removed the unwanted search engines. After that I went in and started a scan… read more »

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